Dispensing machine:Frequently Asked Questions and Answers about Customers
Q1: What is a automated dispensing machine?
A: It’s an automated device for precise fluid application (e.g., adhesives, sealants) in manufacturing, widely used in electronics, EVs, and medical devices.
Q2: What industries do Second Intelligent‘s machines serve?
A: 3C electronics, EV batteries, LED packaging, solar panels, and biomedical devices.
Q3: What’s the positioning accuracy of Second Intelligent dispensers?
A: ±0.01mm (with linear motors), ensuring micron-level repeatability for miniaturized components.
Q4: How to handle high-viscosity fluids (e.g., epoxy)?
A: Our pumps support 1,000,000cP viscosity with heated barrels (up to 100°C) and pressure relief valves.
Q5: Can it dispense multiple materials simultaneously?
A: Yes. Dual-fluid models with 1:0.8~1:1.2 mixing ratio control are available.
Q6: What’s the minimum dot size achievable?
A: 0.1mm diameter with ultra-fine nozzles (requires low-viscosity fluids).
Q7: How to prevent clogging?
A: Self-cleaning nozzles + pneumatic purging system（Optionally available）.
Q8: Is the machine compatible with Industry 4.0?
A: Yes. Supports OPC UA/MQTT protocols for real-time data integration with MES/ERP.
Q9: What’s the warranty period?
A: 2 years for core components (motors, controllers), 1 year for whole machine.
Q10: How to resolve material waste?
A: “Suck-back” function retracts residual fluid, saving 5~8% material per cycle.
Q11: Can it adapt to curved surfaces? /
A: 6-axis robotic arms (optional) enable 3D path dispensing on irregular shapes.
Q12: What certifications do the machines have?
A: CE, UL, ISO 9001, and RoHS compliance for global markets.
Q13: How long does setup take?
A: Pre-configured parameters allow <4 hours for common applications (e.g., PCB coating).
Q14: Is training provided?
A: Free 3-day onsite training + 24/7 remote guidance.
Q15: How to handle abrasive fillers?
A: Tungsten carbide nozzles and hardened plungers extend lifespan by 3x.
Q16: What’s the max throughput?
A: 12,000 dots/hour (with high-speed linear motors).
Q17: Can it store process recipes?
A: 200+ recipes storage with QR code quick-call function.
Q18: How to ensure environmental safety?
A: VOC filtration modules (optional) reduce solvent emissions by 90%.
Q19: What if power fails mid-process?
A: Emergency recovery mode resumes dispensing from breakpoint automatically.
Q20: How to order spare parts?
A:We have specialised spare parts personnel to provide you with a more efficient service.
